Arts, Antiques & Collectables
Books & Magazines
Business Supplies
DIY Improvement
Fashion & Accessories
Food & Drink
Gifts & Flowers
Health & Beauty
Home & Garden
Sports & Leisure
Toys & Games
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Mobile Phone Accessories
Direct Tool Sales
Ringtones Hotline
10 Pound Shop
Fashion 4 Less
Kates Skates
Flower Highway
Gift Balloons by Post.
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Unique stores you just can't find on the high street.

  • Security - Credit card encryption gives the highest shopper confidence
  • Choice - large choice of products for sale from a wide variety of small independent retailers
  • Quality & value for money - choose from a wide variety of high quality products at competitive prices
  • Customer service - all our chosen merchants are committed to excellent service
  • Privacy - all our chosen merchants are required to work with the Data Protection Act to safeguard your privacy

The Freeserve Promise

Freeserve has created the Marketplace to provide you with a wide choice of on-line shopping from a variety of retailers who have been carefully selected by Freeserve because of their product offering, and their commitment to customer service and high product quality.

The Freeserve Promise reflects the importance Freeserve attaches to the quality of our on-line shopping offer to our customers and is designed to protect Freeserve users whilst shopping at Freeserve's Marketplace.

All our retailers have signed up to and have agreed to abide by our code of practice and privacy statement. Any serious breach of the Freeserve Promise by any of our retailers will lead to that retailer being removed from the Marketplace.

For advice on shopping online click here

Who should I contact if I have a dispute with one of the merchants on Marketplace?

All disputes in the first instance should be taken up with the store concerned. Every merchant lists their contact details at the bottom of every page on their store. All of our merchants are obliged to operate in accordance with our code of practice and so Freeserve would like to know about any merchants breaking any aspect of this code.

Please note that Freeserve will only get involved in a dispute after you have initially taken it up with the store concerned (see the Freeserve promise above). If you fail to resolve the issue with the Merchant, please contact Freeserve at

Why is Marketplace a secure place to shop online?

Every merchant on Marketplace has passed a credit check by Worldpay, a leading specialist Internet payment processor.

Each time you make a credit card payment, you enter your credit card details on WorldPay's state-of-the-art secure server. Only WorldPay sees your credit card details.

Marketplace stores never see your credit card details.

WorldPay process your payment, then pays the merchant on your behalf.

For more details of the Freeserve Promise click here

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